Carl Cooper

Carl Cooper is an experienced IT support professional with a diverse background in helpdesk and support roles spanning over two decades. Currently serving as a Helpdesk Analyst at Interserve since July 2016, Carl excels in assisting end users with various IT issues using tools such as Landesk, Bomgar, and VNC. Previous experience includes positions as an IT Support Analyst for Staffordshire Fire and Rescue Service, Support Analyst at Schneider Electric, and multiple roles in organizations such as The Law Society of England and Wales, Genus Breeding, and Carillion. Carl has a solid foundation in troubleshooting, software installation, and hardware support, with a proven ability to work effectively across different environments and user bases. Educational background includes attendance at Graham Balfour High School from 1989 to 1992.