Richard Metcalf is an experienced professional currently serving as a Crew Manager at Staffordshire Fire and Rescue Service since January 2021, with a focus on prevention, protection, and response strategies. Additionally, Richard has held roles in operational assurance, leading the implementation of the NFCC National Operational Guidance and performing strategic gap analysis to drive service improvements. Previous experience includes technical representation for Darlly Europe Ltd, management and sales roles in the outdoor retail industry, and instruction at Go Ape. Richard holds a Bachelor of Science in Sports and Exercise from The Manchester Metropolitan University and has completed various fire-related qualifications throughout a robust firefighting career.
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