Rosylene Manzo

Ros Manzo is an experienced professional with a background in operations, customer service, and technical support. At Flex Technology Group from October 2022 to September 2024, roles included Order Coordinator and Logistics Assistant. Previous experience at bellabox from June 2018 to June 2024 involved serving as Operation Support Officer, overseeing sales imports and exports from various SaaS platforms to logistics providers, while also auditing inventory and resolving shipping issues. Ros's customer service expertise was further developed at Convergys (June 2013 - December 2017), where positions included Team Lead, Customer Service Representative, and Technical Support Specialist, contributing to onboarding and call improvement initiatives. Early career experiences include technical support at IBM Daksh, news reporting at Bombo Radyo Philippines, and production assistance at ABS-CBN Corporation. Ros holds a Bachelor of Arts in Communication Arts from Lyceum of the Philippines University.