Hanh Nguyen is an experienced business leader with a track record in strategic operations and customer experience across multiple organizations. Most recently serving as Head of Strategy at HackerRank, Hanh focused on complex business projects aimed at growth and retention. Previously, at A Cloud Guru, Hanh held multiple roles, including Chief of Staff and Head of Customer Experience, where significant improvements in customer success and support operations were achieved. Hanh has also contributed to the growth of various teams and the transition of support operations in prior positions. With a background in channel marketing and operations management, Hanh has consistently delivered on business objectives and enhanced customer experience. Academic credentials include a BAIS in International Studies from Texas State University and an International Exchange Completion Certificate from Kansai Gaidai University.
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