Paul Jay Gorospe

Paul Jay Gorospe is an experienced IT professional with a strong background in technical support and team leadership. Currently serving as IT Team Lead and Senior Service Desk Engineer at Stagwell since July 2022, Gorospe leads a team providing End User Computing support. Prior experience includes a role as Help Desk Support Engineer at Socure, where Gorospe utilized the Jira ticketing system for Mac OS support, and an extensive tenure at Apple from July 2004 to May 2022 in various roles including Mac Genius and Lead Genius, focusing on technical support, customer service improvement, and team mentorship. Gorospe holds a Bachelor of Science in Computer Science from the New Jersey Institute of Technology.