STAN AI
Christian Jayson Cruz is an experienced professional in customer operations and property management. Currently serving as the Customer Operations Manager at STAN AI since July 2023, Christian leads a team of remote agents to ensure effective communication and operational efficiency while overseeing AI-driven interactions with homeowners. Previously, Christian was a Customer Onboarding Specialist responsible for guiding clients through the onboarding process and addressing any inquiries or issues. At Real Property Management of the Rockies, Christian coordinated lease renewals for over 100 properties, significantly increasing renewal rates and reducing tenant turnover. Christian's career began at Unilab, Inc. as a Professional Service Representative, focusing on customer management for healthcare clients. Christian holds a Bachelor of Business Administration in Marketing from Pasig Catholic College.
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STAN AI
STAN is the first digital property manager assistant. It uses artificial intelligence to respond to texts and emails for property managers 24/7. STAN launched in 2019 by two former property management executives who spent more than 20 years in the industry and have worked for North America’s largest management company. STAN is an award-winning platform, having been recognized by Rogers, FedEx, National Research Counsel, George Brown College, StartUp Canada, the Waterloo Accelerator Centre, and more!