Matumelo Pule

Matumelo Pule has extensive experience in the banking sector, currently serving as Manager of Home-loans Inbound/Outbound and Team Leader at Standard Bank Group since April 2015. Responsibilities include managing, coaching, and leading teams to achieve departmental goals while minimizing non-performing loans, as well as handling escalated customer and vendor queries. Prior to this role, Matumelo worked as an Account Management Consultant at Standard Bank of South Africa from May 2007 to March 2015, focusing on telephonic collections and customer rehabilitation for delinquent accounts. Education includes a Matric from Parklands High School, a Diploma in Information Technology from PC Training and Business College, and a Higher Certificate in Banking from Milpark School of Financial Services.