Caitlin Goold

Caitlin Goold currently serves as a Senior Customer Experience Consultant at The Standard, having joined the company in March 2023. Prior to this role, Caitlin spent over a decade at Portland General Electric, progressing through various positions including Senior Customer Experience Specialist and Senior Process Improvement Specialist, where notable achievements included leading cross-functional teams in customer-focused initiatives and implementing process improvement methodologies. Caitlin's diverse experience encompasses roles such as Supervisor of Business Readiness, Lead Business Analyst, and Sr. Commercial Energy Efficiency Program Manager, demonstrating a strong focus on enhancing customer experiences and operational efficiency. Academic qualifications include a Master's in International Management with a focus on Global Corporate Sustainability from Portland State University and a Bachelor's degree in International Relations from Lewis & Clark College. Additionally, Caitlin holds an Efficiency Sales Professional Certification.