Jay Watts

Jay Watts is a seasoned professional with extensive experience in product ownership and digital customer experience, currently serving as Senior Product Owner at The Standard since April 2013. Significant achievements include driving customer satisfaction scores upward, standardizing release processes, and successfully delivering features on schedule during an interim role as Product Owner for BI Reporting. As a Product Analyst, Jay authored over 250 user stories and achieved high data accuracy through effective validation processes. Early career roles at The Standard and PDC involved systems analysis and technical support, highlighting a strong foundation in technology and user experience. Educational credentials include a Bachelor of Science in Criminal Justice and Corrections from Portland State University and post-baccalaureate studies in Information Technology at Oregon Institute of Technology.