Kelly Johns

Kelly Johns has extensive experience in operations and leadership roles across multiple organizations. At The Standard, Kelly currently holds interim positions as 2nd VP of Shared Services and Sr. Director of Learning and Development, focusing on short-term disability claims and absence management. Previous roles include Director of Operations at Charter, overseeing a significant call center, and Consultant & Interim CEO at Big Brothers Big Sisters Columbia Northwest, where Kelly played a key role in strategic operational transitions. Notably, at Comcast, Kelly managed large-scale budgets and teams, leading major change initiatives that resulted in substantial revenue generation and improved operational efficiency. Kelly began a career in customer service and process improvement at AT&T Wireless, enhancing call center operations. Kelly holds a Bachelor of Science in Communications from Oregon State University.