CR

Craig Robichaud

Customer Success Manager at StandardFusion

Craig Robichaud's work experience includes a range of customer success and support roles in various industries. Craig started their career at Bell as a Technical Support Specialist before moving on to General Motors as a Head Office Liason. Craig then worked at eBay providing customer support. After that, they joined Uniserve Communications Corporation as a Technical Support Agent. Craig then transitioned to JPMorgan Chase & Co. as a Member Services Specialist before joining Vivonet as a Technical Support Team Lead. Craig also served in roles such as Training and Quality Coach and Professional Services at Vivonet. Craig later joined Touchpoint Restaurant Innovations as Manager, Customer Success and PrecisionOS Technology as a Partner Success Manager. Most recently, they worked at Osso VR as an Enterprise Partner Success. Currently, Craig is a Customer Success Manager at StandardFusion. Overall, they have gained extensive experience in building customer relationships, driving product utilization, and providing technical support.

Craig Robichaud attended Durham College starting in 2000, where they pursued a degree in Business Administration and Management, with a focus on General studies. Craig has not yet completed their degree. In addition, Craig obtained a certification in "Winning Leadership: Engage, Align, and Get Results" from Dale Carnegie Training in June 2017.

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Timeline

  • Customer Success Manager

    May, 2023 - present