Emma Steel is an Operations Director at Stantec, leveraging extensive experience in the utilities sector to drive business outcomes and enhance customer service quality. Previously, Steel held key positions at Dŵr Cymru Welsh Water, Thames Water, and 0800 Repair, demonstrating expertise in team leadership, stakeholder engagement, and strategic management. Steel earned a Bachelor's Degree in Geography from the University of Durham and a Master's Degree in Environmental Management from the University of Reading, solidifying a strong academic foundation in operational excellence.
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