Star Alliance is the world's largest global airline alliance.

Aviation & Aerospace

Star Alliance

The Singapore office focuses on enhancing customer experiences, corporate strategy, and technology solutions in the Asia Pacific region.

Singapore

Star Alliance's headquarters in Frankfurt am Main, Germany

Theo Panagiotoulias

Renato Ramos

Leonard Saw

Gayatheri S.

Ambar Franco

Gayatheri Silvakumer

Luc Lachoix

This department focuses on enhancing customer satisfaction and loyalty through effective management of interactions and services.

Customer Experience

This department focuses on developing and implementing strategic initiatives to enhance airline membership offerings.

Corporate Strategy

The Customer Engagement team at Star Alliance focuses on enhancing the overall customer experience across the alliance's extensive network of airlines. They collaborate on marketing strategies, manage loyalty programs, and ensure high-quality membership engagement, all while fostering strong communication both internally and with external stakeholders. Their goal is to build lasting relationships with customers and elevate satisfaction through innovative initiatives and seamless service delivery.

Customer Engagement

This department focuses on managing and enhancing the organization's human resources and cultural initiatives.

People and Culture

This department focuses on enhancing the customer journey through airports and related transfer services.

Airport Experience

This department is responsible for protecting the organization's digital assets and managing risks related to information technology.

Star Alliance

Org chart

Teams

Customer Experience

Corporate Strategy

Customer Engagement

People and Culture

Airport Experience

Information Security

Offices

Star Alliance

Org chart

Teams

Customer Experience

Corporate Strategy

Customer Engagement

People and Culture

Airport Experience

Information Security

Offices

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