James N. is a seasoned technology leader currently serving as a Principal Technical Product Manager and Platform Architect at Starbucks, where they lead enterprise platform transformation and AI enablement initiatives. With a background that includes founding EcoStratus, an independent consultancy focused on enterprise platform strategy, James has also held notable roles at organizations such as IBM, KPMG, and ServiceNow. They possess expertise in guiding Fortune 500 clients through digital transformation and AI adoption, optimizing operational processes, and implementing scalable enterprise solutions. James's educational journey includes studies at Fitchburg State University, Northeastern University, and MIT Sloan School of Management.
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