Starbucks
Lori Digulla is senior vice president and general manager for Starbucks Canada. Lori has the honor of serving 23,000 partners who are passionate about creating Best Moments for each other and millions of customers every week, in over 1500 company operated and licensed stores across Canada.
Lori joined Starbucks in 2017 to lead Canada’s Supply Chain organization. She led sourcing, planning, commercialization, and logistics to support rapid growth, speed of innovation, and a “frictionless delivery” for stores and customers. Importantly, Lori quickly became known for leading with intention, care for partners, and curiosity.
Prior to joining Starbucks, Lori had designed and enabled transformational change in large retailers across multiple industries in the United States, Japan and Canada. Lori served as Lowe’s Vice President Supply Chain, where she led the company in its first international expansion and subsequent exponential growth in the Canadian market. She consulted for 10 years with Accenture (Anderson Consulting & Kurt Salmon Associates), where some of her most exciting work included designing Supply Chain networks to support rapid growth and mergers and acquisitions, including supporting the retail expansion of Nine West Shoes, and optimizing the distribution operations to support the success of Food Lion & Wegmans Food Market in an increasingly competitive landscape.
Lori is an engineering alum from Queen’s University and shares her life in Toronto with her husband, an avid entrepreneur, and two young daughters. A lifelong athlete, Lori is passionate about encouraging the next generation of kids to have a healthy lifelong relationship with sports & fitness. In support of this, Lori has served as a board member of the Canadian Women’s Hockey League, and launched and sold a California based company called Active Kids that promotes positive play and physical development in kids.
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Starbucks
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Starbucks ethically sources and roasts high-quality arabica coffee. They are known as the leading roaster and retailer of specialty coffee globally. Starbucks purchases, roasts, and serves award-winning coffee to its millions of customers. Their food and beverage offerings include Italian-style espresso beverages, cold blended beverages, seasonal drinks, hot breakfast, lunch, snacks, a bakery, and premium teas. Additionally, they sell merchandise like tumblrs and mugs as well as gift cards for special occasions. In some stores around the world, they sell alcoholic drinks. In everything they do, they always live by their mission: to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. Founded in 1971 by Jerry Baldwin, Zev Siegl, and Gordon Bowker, Starbucks began as a single store front in Pike Place Market. Originally, they sourced their beans from Peet's Coffee & Tea. Eventually, Alfred Peet stopped supplying his own beans and began to train a new Roastmaster for the company. Following this transition, they sold the company in the 1980's to Howard Schultz who had Italian Coffeehouse aspirations. Originally a coffee bean store, Howard set out to make Starbucks an espresso-based coffeeshop and led much of the expansion of the franchise. With shifts in leadership over time, a decade was spent growing market share and defining corporate social responsibility. Starbucks went on acquire several operations as part of their strategy such as Seattle's Best Coffee, Torrefazione Italia, and The Coffee Connection. Today, Starbucks operates in the US, Canada, UK, Europe, and Asia with about 32,000 stores worldwide.