Hema Shivram

Hema Shivram is a seasoned professional with extensive experience in system analysis and management within the telecommunications sector. Currently serving as Lead System Analyst at StarHub since January 2023, Hema previously held the role of Technical Manager at PCCW Solutions Limited from September 2020 to April 2023, where responsibilities included people management and operational support for critical systems. Prior roles include Senior Consultant at PCCW and Senior Systems Analyst at StarHub, contributing significantly to BSS and OSS transformation projects. Early career experience includes a System Analyst position at M1 Limited focused on BSS implementation. Hema holds a Master's degree in Computer Management from the University of Pune and a Bachelor's degree in Electronics from Karnataka University, Dharwad.