Mandell Ross is a seasoned IT professional with extensive experience in systems administration and technical support, currently serving as a Senior Systems Administrator at StarRez, Inc. since September 2025. Prior roles include System Administrator II at SambaSafety and Information Technology System Administrator at Red Canary. Mandell's expertise encompasses proactive project management, enhancing help desk productivity, and troubleshooting end-user issues across various platforms. Additionally, Mandell's background includes managerial positions in retail and dance instruction, showcasing strong leadership and customer service skills. Mandell holds a Bachelor's degree in Electrical and Electronics Engineering from Binghamton University and an Associate of Science in Engineering Science from SUNY Westchester Community College.
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