In 2014, George Plummer, developer by trade and founder of Starshipit, met Alex Webster, owner of Coast New Zealand. Alex sold online and instore, domestically and internationally, via multiple courier companies that gave him different solutions to print shipping labels. He used multiple courier systems which sometimes meant he needed multiple computers and printers too. Fulfilment was manual, time-consuming and frustrating.
George’s solution was to build one platform that supported multiple carriers and integrated with various sales platforms to make printing shipping labels and submitting documentation faster and easier. Now, Starshipit automates the entire fulfilment process, from label generation and customs documentation, to rates at checkout and customer experience.

Forget chaotic, tedious or painful fulfilment processes; Starshipit has everything you need to effortlessly manage your online orders so you can spend more time working on your business, not in it.

Starshipit is the leading provider of integrated and automated fulfilment solutions for online businesses of every age and stage. Integrating with a large range of couriers and eCommerce platforms, Starshipit streamlines every step of your fulfilment process, reduces handling time, minimises human error, and improves customer experience.

With Starshipit you can:
- Generate shipping labels
- Automatically send SMS & email notifications
- Display accurate postage rate calculations
- Automatically create packing slips, manifests & customs documentations
- Support multiple couriers
- Integrate with the platforms & couriers you already use
- Support multiple sales channels
- Automatically import orders & update tracking
- Auto-correct invalid addresses
- Automatically assign orders to couriers
- Support order-splitting, ship from store, & multi-location shipping
- Look up addresses & auto-populate fields
- Enable multiple delivery options
- Market to customers post-purchase
- Simplify the returns process

Documentation

Printing

Shipping

Starshipit

Starshipit's headquarters in Auckland, New Zealand

George Plummer

Alex Lesa

Shiv Odean

Abi Bennett

Monique Larsen Née Satherley

The Software Development Team at Starshipit is responsible for designing, building, and maintaining the robust platform that automates the fulfillment process for online businesses. This team of skilled developers and engineers works collaboratively to integrate multiple courier services and eCommerce platforms, ensuring seamless and efficient shipping label generation and order management. They focus on optimizing user experience, enhancing system functionality, and implementing solutions that minimize manual handling and reduce errors, ultimately empowering businesses to streamline their operations and improve customer satisfaction.

Software Development Team

The Sales and Customer Success team at Starshipit is dedicated to driving growth and ensuring optimal satisfaction for clients. They engage with potential customers to demonstrate the value of Starshipit’s automated fulfilment solutions, while also providing ongoing support and guidance to existing clients. This team focuses on building strong relationships, addressing customer needs, optimizing user experiences, and fostering partnerships that enhance the overall efficacy of the platform.

Sales and Customer Success

The Marketing Team at Starshipit plays a crucial role in promoting the company's integrated and automated fulfilment solutions. They develop strategic campaigns that highlight the benefits of the platform, focusing on enhancing customer experience and streamlining processes for online businesses. This team collaborates on creating engaging content, managing digital marketing initiatives, and crafting product messaging to attract and retain clients, ensuring that businesses recognize the value of efficient order management and automation.

Starshipit

Org chart

Teams

Software Development Team

Sales and Customer Success

Marketing Team

Offices

Starshipit

Org chart

Teams

Software Development Team

Sales and Customer Success

Marketing Team

Offices

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