Start Reverse
Luis Alfaro is a Learning Designer at Start Reverse, bringing a wealth of experience from previous roles such as Global LMS & E-Learning PMO at Selina and Content & Brand Strategist at Fundación Ayudinga!. With a background in HR Support at Caterpillar Inc., Luis has also contributed to creating learning materials during the launch of new projects. Luis holds a Masters in Digital Marketing from EUDE Business School and a degree in Marketing and Advertising from Universidad Interamericana de Panamá.
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Start Reverse
We are Reverse Engineers, making purpose and intended experience leading (rather than product or process). We transform customers/guests into raving fans, team members into brand ambassadors & experience STARs and managers into EPIC leaders. We work for and with an array of companies in hospitality, retail, automotive, aviation and professional services to help improve their relevance, impact and customer experience. This includes making shopping more fun, hotel visits more rewarding, hospital stays less awkward or flying more comfortably. Just have a look and get inspired!