David Henderson

David Henderson is an experienced technical support professional with a strong background in product development and customer service. Currently serving as Lead Technical Support Specialist at StarTech.com since March 2013, David has previously held positions such as Sr. Product Support Specialist and has a rich history in technical roles at SMART Technologies and Sharps Audio Visual. At SMART Technologies, David excelled in diagnosing complex hardware issues and providing training to junior team members. An earlier role as On Site Service Technician involved troubleshooting AV systems and managing customer communications. David's career began at UPS, where leadership and efficiency were emphasized in team management. David holds a Bachelor of Technology Degree in Electrical and Electronics Engineering from RCC Institute of Technology.