Joe Byrnes is a seasoned project manager with extensive experience in business process outsourcing (BPO) and customer care. Since July 2009, Byrnes has been serving as a Senior Project Manager at StarTek, focusing on operational sales and strategic consulting. Prior to this role, experience at TeleTech included positions such as Senior Global Service Delivery Manager, Site Director, Sales Operations Manager, and Global Launch Manager, where Byrnes directed operational strategies, developed training curricula, and implemented major corporate initiatives across multiple facilities. Additional experience includes a role as Senior Client Service Account Manager at EDS, where Byrnes acted as the chief liaison for publication fulfillment. Byrnes holds a Bachelor of Science degree in Education from the University of Wisconsin-La Crosse.
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