Maria Portillo is a Quality Manager at STARTEK, where they focus on identifying actionable insights and collaborating with teams to enhance procedures and improve customer service. Previously, Maria worked as a Quality Advocate and Customer Service Agent at STARTEK. With experience as a Diseñadora Instruccional and Coordinador académico at Cadmus Academies, Maria contributed to the design and implementation of educational strategies. Maria earned a degree in Foreign Languages in Teaching English from the Universidad Nacional Autónoma de Honduras from 2007 to 2019.
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