Parveen Kumar is a seasoned call center professional with over 20 years of experience in customer operations. They have held positions such as Assistant Manager at Aegis Ltd and FCS Software Solutions Ltd, and Assistant Operations Manager at Nuvo Logistics Pvt Ltd. Currently, Parveen is the Operations Manager at Startek, where they oversee daily call center operations. Parveen earned a Bachelor of Arts in Political Science and Government from ARSD College, Delhi University, between 2000 and 2003.
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