Rajni Singh

Rajni Singh is currently a Training & Quality Lead at Startek, where they oversee quality assurance and improvement processes for the seller business development and training teams. They hold a Master’s degree in Political Science and Government from Indira Gandhi National Open University, which informs their understanding of client and stakeholder needs. With over three years of experience in the customer service industry, Rajni has previously served as a Customer Service Associate and Training Specialist at Startek. They are skilled in customer support, training management, and problem-solving, and are dedicated to enhancing team capabilities and improving quality standards.