Guillermo G.

Guillermo G. possesses extensive experience in IT support, currently serving as a Desktop Support Technician at Starwood Capital Group since December 2019, following a role as a Field Support Technician/Systems Engineer at Soundshore Technology Group LLC from October 2014 to November 2019. Responsibilities include the installation, configuration, and maintenance of computer systems, enforcement of IT security policies, user account management, and support for Microsoft Office applications. Guillermo's earlier experience includes an internship at Starwood Capital Group, where management of a ticketing system and imaging computers for new employees were key tasks. Educational background includes a Year Up Certificate in Information Technology and an Associate of Arts degree in Criminal Justice and Corrections from CUNY Bronx Community College.