Catrina McClain has over a decade of experience in customer service, currently serving as a Customer Care Representative at Aurora Health Care since June 2016 and as a Customer Service Representative at State Collection Service, Inc. since September 2014. Previously, Catrina held the position of Customer Service Representative III at Wells Fargo Home Mortgage from September 2010 to September 2014, where responsibilities included managing a high volume of calls and addressing complex inquiries related to escrow and payment issues. Catrina’s educational background includes studies at Bryant and Stratton College from 2013 to 2016.
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