Robyn B. has over two decades of experience with State Farm ®, serving as a Large Loss and Homeowner Claim Specialist and a Process Improvement Analyst. In the role of Process Improvement Analyst, Robyn B. focuses on enhancing customer experience by managing projects aimed at increasing efficiency and collaborating with business partners to implement changes. Robyn B. utilizes Lean/Six Sigma methodology to analyze and optimize current work processes. Robyn B. holds a Bachelor's degree in Biology and Sociology from Concordia University Chicago, earned between 1996 and 1998.
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