Christian Cataldo

Christian Cataldo is a Technical Manager III at the State of Illinois since September 2024, with a robust technical background spanning over a decade. Prior roles include Service Desk Senior Analyst and Service Desk Analyst at MISUMI, where responsibilities included troubleshooting technical issues and providing high-quality service. Christian's experience encompasses customer service and technical roles at companies such as Lowe's Companies, Home Access Health Corporation, Vistex, Insight, and Comcast. Educational accomplishments include a BS in Management Information Systems focused on Networking and Security from Southern New Hampshire University and a Bachelor's Degree in Computer Systems Networking and Telecommunications from Fort Hays State University. Additional qualifications include proficiency in IT support, desktop support, and user training, supplemented by certifications in computer diagnostics and repair.