Rama Krishna

Rama Krishna is a Salesforce QA/BA with extensive experience in administering and managing Salesforce platforms across various organizations. Currently at the State of Washington since January 2020, responsibilities include overall setup, configuration, and maintenance of Salesforce, along with handling Tier 2 support issues. Previously, at the City of Seattle from December 2018 to December 2019, Rama Krishna focused on requirement gathering and implementation within the Salesforce environment. Experience also includes a role at Verizon from October 2017 to November 2018, where documentation and collaboration with business teams were key tasks. Earlier professional experience at Techversed LLC, from May 2011 to June 2015, involved customizing Salesforce CRM for multiple business functions. Rama Krishna holds a Master’s degree in Information Assurance from Wilmington University, obtained between 2016 and 2017.