David L. Smith is an experienced Client Success leader with a strong background in customer experience, strategic partnerships, and key account development. They have over a decade of expertise in the financial services and HR technology sectors, with extensive skills in Salesforce, MySQL, and Power BI. Previously, they held roles as Director of Customer Success at Corpay and Senior Relationship Manager at ADP, where they consistently achieved high client satisfaction and operational efficiency. Currently, they are pursuing a Bachelor of Science in Business Administration and a degree in Management Information Systems at Southern New Hampshire University while working as an Account Executive at State Farm. David is also actively enhancing their project management skills through PMP certification training.
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