Summer Alford

Summer Alford is a versatile professional with extensive experience in business analysis, account management, coaching, and marketing. Currently serving as a Business Analyst and Claims Specialist at State Farm, Summer expertly resolves claims through thorough investigation and negotiation. Previous roles include managing a substantial client portfolio as an Account Manager at NCR and leading youth coaching initiatives at Excel Volleyball Club. Summer's marketing acumen was demonstrated at First United Bank, where innovative campaigns were developed for First Time Homebuyers. With a background in customer service and operations management at Lowe's Companies, Summer cultivated skills in delivery coordination, loss prevention, and cash management. Holding an MBA from East Texas A&M University and a BS in Public Relations from Kentucky Wesleyan College, Summer combines business expertise with a strong commitment to customer satisfaction and team development.