Mangla Valerius

Team Lead Client Service CE at Statista

Mangla Valerius has a diverse work experience spanning different industries. From 2011 to 2011, they worked as a Trainee Receptionist at Hagleitner Family Balance Hotel & Spa. In 2015, they were a Group Operations Trainee at Europe Express. Mangla then worked as a Bodenstewardess at AHS Aviation Handling Services GmbH for a brief period in 2016.

In 2017, Mangla joined Voya Travel as a Travel Manager, where they were responsible for business travel booking, rebooking, and cancellation of hotels, flights, trains, and rental cars. Mangla also served as a contact person for clients through the chat system and phone. Moreover, they actively participated in process optimization.

Since 2019, Mangla has been working at Statista. Mangla'spositions at the company include Customer Service Specialist International, Senior Customer Service Specialist International, and currently, they serve as the Team Lead Client Service CE.

Mangla Valerius has a diverse education history in the field of tourism and management. From 2008 to 2010, they attended Berufsbildende Schulen Salzwedel and earned a degree as a Touristikassistentin. Following this, from 2010 to 2012, they completed a program at Elbtalaue-Wendland Touristik GmbH and achieved the degree of Kauffrau für Tourismus und Freizeit. Finally, between 2013 and 2016, Mangla Valerius attended Fachhochschule Westküste - Hochschule für Wirtschaft und Technik Heide, where they obtained a Bachelor of Arts (B.A.) in International Tourism Management.

Links

Timeline

  • Team Lead Client Service CE

    January, 2023 - present

  • Senior Customer Service Specialist International

    January, 2022

  • Customer Service Specialist International

    December, 2019