StatLab
Troy Rutledge has extensive experience in the biotechnology and biochemical industries, currently serving as the Vice President of Portfolio & Commercialization and Operations Vice President for the West Coast at StatLab since March 2020. Prior to this role, Troy held various positions at BBC Biochemical from December 2001 to March 2020, including Vice President, Director of Operations, Director of Marketing and Business Development, and Sales Representative.
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StatLab
StatLab is a leading specialty supplier exclusively focused on providing histology, cytology and immunohistochemistry consumable supplies to more than 3,000 anatomic pathology laboratories throughout the United States. Our foundation is rooted in customer service excellence and we recognize that product cost is but one aspect of the total value stream. Being able to offer consistent, reliable, and error-free service minimizes the total cost of doing business with StatLab and requires prioritization of service excellence throughout the organization. Continuous improvement efforts have resulted in a 98.1% same day fill rate, a 99.8% order accuracy rate, and an average “on-hold” wait time of less than 10 seconds when calling our customer service department. These are just some of the reasons we are the fastest growing histology consumable provider in the industry. Our purpose reflects the role we think we play: To enable our customers to provide cost-effective patient care. We take pride in the fact that we help our customers help patients by providing them with (1) high-quality products (consistent, reliable, and predictable), (2) delivered on time and (3) at a fair price. 1+2+3 = “cost-effective”.