Keith Umbaugh has extensive experience in customer service and operations, currently serving as a Payment Operations Associate at Eventbrite since July 2017. With a background that includes multiple roles at Eventbrite, such as Customer Experience Specialist II and Voice of the Customer Program Associate, Keith demonstrates a strong commitment to enhancing customer satisfaction. Additionally, Keith has worked as a Reporter for STATS LLC since September 2012 and held various positions in the sports industry, including Fan Host for the Nashville Sounds Baseball Club and Account Executive for the Las Vegas Wranglers and Tampa Bay Lightning. Educational credentials include a Bachelor of Arts in Sociology from the University of South Florida and studies at The University of Georgia.
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