Samrat Rangroo is currently a Principal Consultant at StatusNeo, where they drive global tech support excellence for WIO Bank. With a strong foundation in ITIL certification, Samrat's experience includes a notable tenure as a Manager at project44, focusing on operational oversight and service optimization across EMEA and APAC regions. Previously, Samrat held various leadership roles, including Technical Support Lead at Open Financial Technologies and Lead Product Support Engineer at Sprinklr. They earned a Bachelor of Computer Applications from IMS Dehradun and an MBA in Information Systems from Sikkim Manipal University.
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