Shannon McEvoy is a skilled Customer Success Manager and Billing Retention Specialist at Stax Payments, with a focus on enhancing user experience and driving business growth. With a history of rapid promotion and expertise in merchant support, Shannon successfully managed complex processing systems and trained support teams. Previous experience includes serving as Concierge Sales Supervisor at Hospitality Connect of Florida, achieving exceptional sales performance and customer satisfaction, and holding various concierge roles at prominent resorts, such as Loews Hotels and Expedia Local Expert. Shannon holds a Bachelor of Science in Hospitality Administration/Management from the University of Central Florida.
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