Laia Puiggròs Dalmases

Senior Fraud Analyst at Stayforlong

Laia Puiggròs Dalmases has a diverse work experience in the hospitality industry. Laia started their career at H10 Hotels as a Front Desk Receptionist, where they used the hotel management program SAP and handled check-ins, check-outs, and payments. Laia then worked at Island Tours as a Reservations Sales Specialist, managing bookings using the OfiMayor program and attending to client appointments. Later, they joined Stayforlong, first as a Customer Service Specialist, and then as a Senior Fraud Analyst. In the latter role, they identified and detected suspicious transactions, collaborated with other departments and external entities to combat fraud, and participated in data analysis to identify new fraudulent patterns. Laia Puiggròs Dalmases is currently working as a Fraud & Payments Specialist at Stayforlong, leveraging their expertise in fraud detection and prevention.

Laia Puiggròs Dalmases began their education at the Universitat Autònoma de Barcelona in 2014, where they pursued a degree in tourism. Laia completed this program in 2018. In 2017, Laia also participated in the Erasmus Program at the Fachhochschule Salzburg, focusing on tourism.

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Stayforlong

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Stayforlong is a hotel reservation website, specializing in 3 night stays and over in hotels all around Spain. The longer you stay, the less you pay. We are a young team of entrepreneurs, and we want to make things fair for the long stayers. Our mission is to make good customers pay less to stay in a hotel. Why does someone that stays a weekhave to pay the same price per night than someone staying two days? The fair thing would be, if you stay more days, you should pay a little less. We work as intermediaries between the hotel and the clients to get better deals the more nights they stay.