Mike LeBlanc is a seasoned professional in technical and customer support, with a career spanning over two decades. Currently serving as a Marketing Service Representative at The Steamship Authority since May 2018, Mike has previously held roles such as Technical Support Representative at Onset Data Loggers and CVS Health, where responsibilities included resolving hardware and software issues. Earlier experience includes positions at HGST, Dell EMC, and IBM, focusing on customer technical support and product engineering, contributing to sales revenue growth and enhancing customer satisfaction through strong technical expertise and effective communication with stakeholders.
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