Gabriel Crawford-Torres

Gabriel Crawford-Torres has a diverse work experience spanning over several years. Gabriel is currently working as the Head Soccer Coach at Steel Sports since June 2022. Prior to this, they worked at Amazon Web Services (AWS) as a Cloud Support Engineer from May 2021 to May 2023. In this role, they served as a technical leader and contributed to business development, designing solutions for customers and driving AWS adoption and revenue. Gabriel also conducted training sessions for customers considering or already using AWS.

Before joining AWS, Gabriel worked at LTN Global as a Network Operations Center Engineer from March 2020 to May 2021. In this position, they monitored and maintained network and software components, supported global network users, and coordinated with technical support and sales teams to deliver network services.

Gabriel also has experience working at Pixellot - AI-Automated Sports Production as a Technical Support Engineer from March 2019 to March 2020, where they performed similar roles as in their previous position at LTN Global.

Earlier in their career, Gabriel worked at Unisys as a Tier II Network Support Analyst-Shift Lead from June 2016 to March 2019 and as a Tier I Network Support Analyst from February 2015 to June 2016. In these roles, they responded to support requests, provided troubleshooting assistance, documented support procedures, and improved the overall user experience.

Gabriel's earliest job was at SMS Data Products Group, Inc., where they worked as a Tier 2 System Analyst from March 2009 to the present (year not provided). In this position, they provided basic end-user troubleshooting and IT support to non-technical users.

Overall, Gabriel Crawford-Torres has gained extensive experience in technical support, network operations, and cloud engineering throughout their career.

Gabriel Crawford-Torres has a strong educational background in the field of computer science and information technology. Starting in 2009, Gabriel attended ITT Technical Institute, where they earned an Associate of Science degree in Information Technology. Gabriel continued their studies at the same institution from 2012 to 2015 and graduated with a Bachelor of Applied Science degree in Computer Science.

In addition to their formal education, Gabriel has also obtained two certifications from Amazon Web Services (AWS). In February 2019, they achieved the Amazon Web Services Cloud Practitioner certification, and in February 2020, they obtained the Amazon Web Services Solutions Architect Associate certification. These certifications demonstrate Gabriel's commitment to staying updated with the latest technologies and their expertise in utilizing AWS services.