Thomas Dawson

Thomas Dawson is a seasoned executive with extensive experience in operations strategy and development. Currently serving as Vice President of Global Operations Strategy & Development at Steelcase since May 2004, Thomas has led a global organization of 80 professionals, driving initiatives in operations strategy, innovation, and product development across multiple regions. Previous roles at Steelcase include Chief of Staff of Global Operations, where strategic oversight was provided across various operational functions, and Director of Customer Experience and Channel Management, focusing on enhancing customer engagement and revenue generation. Prior experience includes key consulting positions at McKinsey & Company and Deloitte, complemented by educational credentials, including an MBA from the University of Michigan and a BA from Hope College. Thomas's initiatives have consistently resulted in significant cost savings and revenue growth throughout the organizations served.