Alan Rocha is a seasoned IT professional with extensive experience in systems engineering and customer support roles, currently serving as a Windows Intune Specialist Lead at Stefanini Group since September 2022. Prior to this, Alan worked at JDA TSG as a Customer Engineer, focusing on Microsoft Endpoint Manager and enterprise mobility solutions. With a background that includes key technical roles at Duval County Public Schools, Florida Air National Guard, Florida East Coast Industries, and other organizations, Alan has demonstrated proficiency in network administration, operating system management, and technical training. Alan holds an Associate’s Degree from Florida State College at Jacksonville, and has obtained multiple internal Microsoft accreditations, reflecting a commitment to professional development and customer success in technology implementations.
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