Nadjima Arbaoui

Nadjima Arbaoui serves as a Customer eXperience leader at Banque PSA Finance since January 2015, where responsibilities include establishing a new entity focused on defining and implementing customer experience strategies. Previous roles at Banque PSA Finance encompass Business Line Information System Manager, where Nadjima managed IT relationships with business sectors, and Pilote de domaine Fonctionnel, overseeing marketing, after-sales, and collection processes. Expertise in project management developed through positions such as Chef de projet for various initiatives including Bâle II compliance and the implementation of an application for point-of-sale financing. Earlier experience includes Chief Project Manager at PS'SOFT and a robust educational background from Paris-Sud University and Ecole Normale Supérieur - Alger in applied computer science and solid-state physics.