Alison Jones is a seasoned board-level executive currently serving as the Chief Parts and Services Officer, reporting directly to the global CEO. With extensive experience in customer service, quality management, and aftersales, Alison has successfully led transformative initiatives across multiple prestigious automotive brands, including Volkswagen and Stellantis. Their tenure includes roles such as Managing Director at Volkswagen UK and Senior Vice President at Stellantis, where they demonstrated a strong ability to drive operational performance and enhance customer satisfaction. Alison holds several qualifications, including Chartered Manager and a Chartered Certified Accountant designation, and has completed advanced studies in strategy and digital transformation from renowned institutions.
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