Danilo Pessoa is a Global Manager specializing in Customer Experience Strategic Planning at Stellantis, where they focus on driving worldwide customer experience strategies and integrating customer orientation across products and services. With 15 years of consultancy experience in various sectors, including automotive and pharmaceuticals, they previously held roles at Roche Farmacêutica and Prime Action Consulting, leading customer projects and conducting in-depth market research. Danilo holds a bachelor's degree in Business Administration from Faculdade Diadema, as well as additional qualifications from Universidade de São Paulo and the University of Virginia in Business Strategy.
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