Nancy Chong is a seasoned Quality Director with 20 years of experience in the automotive industry, specializing in both gasoline and electric vehicle OEMs. They have held leadership roles in quality and customer experience across global positions, including at Tesla and NIO, where they successfully built and led quality teams. Currently, Nancy serves as the Director of Quality at Stellantis, overseeing Extended Customer Experience and AI product lines software quality. As a Six Sigma Black Belt and Shainin Red X master, they are known for their customer-focused approach and professional problem-solving skills.
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