Joanne Allanson

Joanne Allanson is an experienced professional with a diverse background in learning and development, operations management, and customer service. Currently serving as a Learning and Development Specialist and Academy Training Partner at StepChange Debt Charity since November 2020, Joanne previously held the position of Senior Facilities & Operations at Candlelighters Trust, where responsibilities included essential maintenance, relationship management, and project coordination. Prior experience includes a role at British Gas as a Learning and Development Specialist, specializing in telephony and webchat customer services. Joanne holds a Bachelor of Arts in Media & Film from Leeds Trinity University, earned between 2010 and 2013.