JN

Jenna Nichols

General Manager at StepStone Hospitality

Jenna Nichols is an accomplished hospitality professional currently serving as General Manager at StepStone Hospitality since November 2022. Previously, Jenna held similar positions as General Manager at HVMG - Hospitality Ventures Management Group and as Assistant General Manager at LBA Hospitality. Jenna's extensive experience includes roles as Sales Manager and Food and Beverage Manager, where responsibilities encompassed overseeing sales and marketing strategies, managing food and beverage operations, and enhancing client relationships. Jenna began managing operations at Pinnacle Hotel Management, overseeing multiple departments and supporting cost control measures. Jenna holds a degree from the University of Central Florida.

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Boca Raton, United States

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StepStone Hospitality

StepStone Hospitality specializes in management for full service hotel and restaurant operations. Our mandate is to create asset value for owners through a customized, hands-on philosophy. This is particularly true for both branded and independent operations including urban boutique hotels, resorts, and destination restaurants and bars. Our associates maintain a balanced focus between revenue enhancement, margin expansion and guest satisfaction. StepStone Hospitality, partnering now with Hotel Asset Value Enhancement, Inc., was formed in response to requests by institutional and private owners to provide third-party management for upscale hotels, resorts and restaurants. StepStone Hospitality’s team provides a unique combination of strong, hands-on operations, world-class strategic asset management, and food and beverage expertise, generating the highest possible investment returns during all phases of the economy. A major element of our overall strategy is always, of course, to surpass both guest and owner expectations.