Chelsey Castillo

Chelsey Castillo is an experienced professional in customer success and employability support, having held various roles in multiple organizations. Start in 2016, Chelsey worked as a Lettings Reference Analyst at SafetyLet, managing tenant screening processes. In roles at Security Watchdog and Fedcap, Chelsey focused on risk assessment and employability support, respectively. Following these, Chelsey served as a Customer Success Executive and later as a Customer Success Manager at Unily, where responsibilities included client relationship management, data analysis, and driving client satisfaction. Currently, Chelsey is employed as a Customer Enablement Manager at The Stepstone Group. Educational qualifications include a BTEC National Diploma in Business Studies and a degree in Fashion with Public Relations, along with a certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care.