Mathieu Kiepferlé

Global Customer Experience (insights) Manager at StepStone

Mathieu Kiepferlé serves as the Global Customer Experience (Insights) Manager at The Stepstone Group since May 2023, responsible for overseeing the global transactional feedback system and enhancing customer journeys across various markets and brands. Prior experience includes roles as Senior Analyst at BVA, Research Executive at ELABE, and Market Research Executive at Ipsos, where expertise in customer experience and innovation was developed. Mathieu began a career as a Market Research Assistant at Opinea. Academic credentials include a Master's degree in Socio-economic studies and a Bachelor's degree in Geography from Université Paris Cité, along with foundational studies in Geography at Lycée Claude Monet.

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StepStone

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The Stepstone Group is one of the world's leading job platforms. We create opportunities at scale for jobseekers and companies by leveraging our data, platform, and technology. We build great products and services that perfectly match talent and companies resulting in fair and equitable hires. We do this across a portfolio of more than 20 brands and businesses across more than 30 countries around the globe.


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Headquarters

Berlin, Germany

Employees

1,001-5,000

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