Rhonda Sorochan

Rhonda Sorochan, ACS, currently serves as Services Lead - Claims Management at Sterling Brokers since December 2021, previously holding positions as Manager of Claims Support and Sr. Claims Support Specialist. Prior experience includes working as a Recovery Facilitator at Organizational Solutions Inc. in 2021, and as Ability Management Coordinator at Clean Harbors from 2018 to 2021, where responsibilities included managing leave inquiries and facilitating communication among stakeholders. Sorochan's earlier roles at Sun Life Financial (2013-2018) involved acting as a Group Service Representative, where client relations and training on benefits were key responsibilities. Additionally, time spent at Great-West Life (2002-2013) included roles as Disability Case Manager and Disability Claims Administrator, focusing on claims assessments and case management. Educational background includes studies at the College of the North Atlantic.